Frequently Asked Questions

OpusPDF is a comprehensive online PDF toolkit that lets you merge, split, compress, convert, sign, and edit PDF documents directly in your web browser. No software installation required.

No, many of our basic tools are available without an account. However, creating a free account gives you access to additional features, higher file limits, and the ability to save your processing history.

Yes! OpusPDF works on any device with a modern web browser, including Windows, Mac, Linux, iOS, and Android. No plugins or downloads required.

We support PDF files for all tools, and various formats for conversions including Word (DOCX), Excel (XLSX), PowerPoint (PPTX), images (JPG, PNG, WEBP), and more.

Free users can process files up to 25MB. Premium subscribers enjoy unlimited file sizes for all operations.

OpusPDF offers a free tier with access to basic tools. Premium plans start at $9.99/month or $95.99/year (save 20% with annual billing). Visit our pricing page for detailed plan comparisons.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and bank transfers for annual enterprise plans.

Absolutely! You can cancel your subscription at any time from your account settings. Your premium access will continue until the end of your current billing period.

Yes, we offer a 30-day money-back guarantee for all new subscriptions. If you're not satisfied, simply contact our support team for a full refund.

Yes! New users can enjoy a 7-day free trial of our premium plan. No credit card required to start your trial.

Yes, we offer special pricing for teams (5+ users), educational institutions, and non-profit organizations. Contact us for a custom quote.

Free users have access to essential tools including Merge PDF, Split PDF, Compress PDF, Rotate PDF, and basic conversions. Some tools may have usage limits.

Premium users unlock OCR text extraction, advanced editing, watermarking, digital signatures, PDF forms, batch processing, priority support, and unlimited file sizes.

Yes! Our OCR tool can extract text from scanned documents and images within PDFs. This feature supports multiple languages and is available to premium users.

Yes, many of our tools support batch processing. You can merge multiple PDFs, convert multiple files, or apply the same operation to several documents simultaneously.

We use advanced algorithms to maintain the original formatting, fonts, and layout of your documents during conversions and edits. Results match the original as closely as possible.

Absolutely. We use bank-grade 256-bit SSL/TLS encryption for all file transfers. Your documents are encrypted both in transit and at rest on our servers.

All uploaded files are automatically deleted from our servers within 1 hour of processing. Premium users can also manually delete files immediately after downloading.

Never. Your documents are private and are never shared, sold, or viewed by our team or any third parties. We take your privacy seriously.

Yes, we are fully GDPR compliant. We respect your data rights and provide full transparency about how your data is processed. You can request data deletion at any time.

Yes! Our Secure PDF tool allows you to add password protection and encryption to your PDF files. You can set both open passwords and permission passwords.

You can reach our support team via email at support@opuspdf.com, through our contact form, or via the chat widget on our website. Premium users get priority support with faster response times.

Our support team is available Monday to Friday, 9 AM to 6 PM EST. Premium users have access to extended support hours and faster response times.

First, ensure your file is a valid PDF and not corrupted. Try refreshing the page and uploading again. If the issue persists, contact support with your file (if not sensitive) for investigation.

Conversion quality can be affected by the source document. For best results, use high-resolution source files. Our compression tool also offers quality presets you can adjust.

Yes! We offer a REST API for developers who want to integrate OpusPDF tools into their applications. Contact us for API documentation and pricing.