Privacy Policy

This Privacy Policy explains how OpusPDF ("OpusPDF", "we", "us", or "our") collects, uses, stores, discloses, and protects personal data when you access or use the OpusPDF website, applications, and services (collectively, the "Service").

This policy is designed to comply with GDPR-style data protection principles and applies to users worldwide.

By using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Scope and Role

1.1 Scope

This Privacy Policy applies to:

• Website visitors
• Registered users
• Paying subscribers
• Support communications

It does not apply to third-party websites or services linked from OpusPDF.

1.2 Data Controller

OpusPDF acts as the data controller for personal data processed in connection with the Service.

Contact: support@opuspdf.com

2. Categories of Data We Collect

2.1 Account and Identity Data

• Name (if provided)
• Email address
• Account identifiers
• Authentication metadata

2.2 Billing and Subscription Data

• Subscription status and plan
• Billing identifiers from payment providers
• Transaction references (no raw card data)

Payment details are handled exclusively by authorized payment providers.

2.3 Uploaded Content

• Files uploaded for processing
• Metadata necessary to operate the Service

OpusPDF does not claim ownership of uploaded content.

2.4 Usage and Technical Data

• Feature usage metrics
• OCR usage accounting (including weighted factors)
• IP address (short-term or anonymized where feasible)
• Device and browser information
• Logs for security, abuse prevention, and enforcement

2.5 Support Communications

• Emails or messages sent to support
• Diagnostic information voluntarily provided

3. How We Use Personal Data

We process personal data solely for legitimate business purposes, including:

• Providing and operating the Service
• Authenticating users and managing accounts
• Enforcing subscriptions, quotas, and fair-use policies
• Preventing fraud, abuse, and misuse
• Processing payments and renewals
• Providing customer support
• Improving reliability, performance, and security
• Complying with legal obligations

We do not sell personal data.

4. Legal Bases for Processing (GDPR)

Where applicable, OpusPDF relies on the following legal bases:

• Contractual necessity – to provide the Service
• Legitimate interests – security, abuse prevention, system integrity
• Legal obligations – accounting, tax, compliance
• Consent – where explicitly requested (e.g., communications)

5. OCR, Usage Monitoring, and Enforcement Data

To enforce fair use, prevent abuse, and maintain service quality, OpusPDF may:

• Measure OCR usage using internal weighted accounting
• Analyze usage patterns relative to subscribed plans
• Apply automated or manual safeguards

This processing is limited to what is necessary and proportionate and is never used for advertising or profiling unrelated to the Service.

6. Cookies and Tracking Technologies

OpusPDF uses limited cookies and similar technologies for:

• Authentication and session management
• Security and fraud prevention
• Essential analytics

We do not use invasive tracking or third-party advertising cookies.

7. Data Sharing and Disclosure

We may share personal data only with:

7.1 Service Providers

• Payment processors
• Cloud infrastructure providers
• Security and monitoring services

All providers are bound by confidentiality and data protection obligations.

7.2 Legal and Regulatory Authorities

When required by law or to protect:

• Legal rights
• User safety
• System integrity

7.3 Business Transfers

In the event of a merger, acquisition, or asset sale, data may be transferred subject to this Privacy Policy.

8. International Data Transfers

Your data may be processed or stored outside your country of residence. Where applicable, OpusPDF uses appropriate safeguards to protect data in accordance with GDPR principles.

9. Data Retention

9.1 General Principles

We retain personal data only for as long as necessary to:

• Provide the Service
• Enforce subscriptions and fair use
• Meet legal and accounting requirements

9.2 Uploaded Files

Uploaded documents and generated outputs are retained temporarily and deleted automatically according to OpusPDF's Data Retention Policy, unless required for:

• Active processing
• User-requested storage features
• Legal obligations

9.3 Logs and Enforcement Data

Usage logs and enforcement records may be retained longer for security, audit, and abuse-prevention purposes.

10. Data Security

OpusPDF implements reasonable technical and organizational measures to protect personal data, including:

• Access controls
• Encryption in transit
• Segregation of duties
• Audit logging

No system is completely secure, and absolute security cannot be guaranteed.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of data
• Object to or restrict processing
• Receive a copy of your data

Requests may be subject to verification and legal limitations.

To exercise your rights, contact: support@opuspdf.com

12. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

13. Automated Decision-Making

OpusPDF may use automated systems for:

• Usage monitoring
• Abuse detection
• Enforcement triggers

These systems are designed to protect service integrity and are subject to administrative review.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the website or user dashboard.

Continued use of the Service after updates constitutes acceptance of the revised policy.

15. Contact Information

For privacy-related questions or requests, contact:

OpusPDF Support
Email: support@opuspdf.com